About Us
Who We Are
About RCI, Inc.
RCI, Inc. was established in 1990 and is a family owned and operated small business. RCI, Inc. offers complete plumbing repair and replacement for all residential and commercial customers. We have been serving Metro and South Atlanta with plumbing services for over 34 years. Our goal is to grow to meet the demands of our customers without giving up quality and good customer service. We are now licensed to service the southeastern states of Georgia, Alabama, Florida, Tennessee, North Carolina and South Carolina. Our customers’ trust is a source of great pride, and it inspires us to keep improving our business.
We are proud members of the Georgia Plumbers’ Trade Association (www.gpta.net). All codes reference the International Code Council (iccsafe.org).
Being professional means more than just knowing which tool to use, it means respecting you, the customer, and your property. It means being able to answer your questions accurately and courteously. It means keeping up with and exceeding industry standards, and using that knowledge to help you obtain the best quality service possible.
At RCI, Inc., we are as concerned with preventing problems as we are about repairing them. We rely on warranted parts and accurate installation to ensure that our work and our reputation will withstand the test of time.
We are a people-oriented company, and we believe in treating our customers well. We have built our business on relationships and referrals. We work very hard to make sure the customer is 100% satisfied. You can count on us for excellent workmanship, prompt calls, and personalized service.
About
The Owner - Brad Reed
It was at the age of fourteen that Brad’s family house in Michigan burned down. The house was mostly rebuilt by family or they helped out with some of the trades. So they met every tradesmen but Brad seemed to hang out with the plumber the most. His first job out of high school was at a plumbing supply house. After moving to Georgia, he got a job in the maintenance department at Community Christian School in Morrow, Georgia. From there he made contacts and moved on to a commercial plumbing company where after two years he obtained a journeymans license and his passion for the trade began. While crafting his skills, he also partnered with a friend to contract with Atlanta Gas Light Company installing various gas appliances. The next adventure was meeting his wife Shelly at AGL and getting his Masters license right before the wedding. Shortly after that he started his own business and signed a contract to work with The Home Depot to install plumbing fixtures and water heaters and that grew store by store for over 8 years. Proverbs 22:1 has always been a guiding verse for how he forms decisions and practices. The next few years, RCI gained more remodel work and some commercial clients. In 2010, he obtained his plumbing license for the state of TN and AL while working on Rinnai tankless conversions for the Bloomin’ Brands stores. Around 2013, we began working with Chick-fil-A and that repair work turned into annual services and larger projects. We are now licensed for the states of Georgia, Tennessee, Alabama, Florida, North Carolina and South Carolina. We continue to provide services to Metro and south Atlanta residential customers, as well as work with Chick-fil-A and a local GC throughout the southeast providing plumbing services for remodels and facilities maintenance work
